(Solved) – Cannot create or save music playlist in Windows 8 (8.1) Media Player.

In Windows 8 based computers, the following error may appear when the user tries to create a playlist "Windows Media Player encountered a problem while creating or saving the playlist. Error: 0xc00d11cd (0x80004005)". The above error occurs in Windows Media Player application and even in Music / Xbox Music app (Start Screen). I have also noticed that Windows Libraries subfolders (Documents, Music, Photos & Videos) cannot be opened (accessed) in Windows Explorer (“My Computer” > “Libraries” > (e.g.) “Music”.).

After doing some research, I found that this error happens because Windows Libraries settings are corrupted. If you face a similar error, then follow the procedure below to resolve it.

 

This tutorial fixes the following issues:

  • Cannot create (save) playlists in Windows 8 (8.1)  Media Player.
  • Cannot create (save) playlists in Windows 8 (8.1) “Music / Xbox Music” app.
  • Cannot play play songs from playlists in Windows 8 “Music” app.

Windows-8-8.1-media-player-playlist-error

 

How to fix 0xc00d11cd (0x80004005) error when creating or saving music playlists in Windows 8 Media or Xbox Music player.

Step 1. Fix corrupted Windows Libraries.

1. Open Windows Explorer.

2. ExpandLibraries” * on the left (click the arrow icon).

* Note: If you cannot view “Libraries” on the sidebar, then:

  1. Click the “View” menu tab on the top.
  2. Click "Options" to open "Folder Options" .
  3. At the "General" tab, check the "Show Libraries" checkbox (at the bottom) and then click OK.

Windows-libraries

3. Right-click on the problematic (corrupted)  “Libraries” sub-folder* (e.g. “ Music”) and select “Delete”.

*Note: Perform the same operation for every corrupted “Library” folder in the list.

delete-libraries

 

4. Finally right-click on “Libraries” and choose “Restore default libraries”. *

* Windows should re-create the “Library” folder that you deleted before (e.g. “Music” in this example) with the default settings.

restore-libraries-folders

 

You ‘re done! From now on you will be able to create playlist in Windows Media player and to expand all libraries folders without problems.

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