How to fix: C:\System Volume Information is not accessible – Access Denied.

The 'C:\System Volume Information' folder is a hidden system folder that the System Restore tool uses to store its information and restore points. if you try to access the "System Volume Information" folder and its contents using Windows explorer, then you'll receive a warning message that says: "C:\System Volume Information is not accessible – Access Denied". The error appears because  – by default – the "C:\System Volume Information" folder is accessible only from the SYSTEM account.

C:\System Volume Information is not accessible - Access Denied.

The "C:\System Volume Information", is the location where Windows stores the Windows Restore points and for security reasons is not accessible from the users. But, in several cases, especially for troubleshooting purposes, there is the need to gain access to "C:\System Volume Information" folder.

In this article you 'll find detailed instructions on how you can gain access the "C:\System Volume Information" in order to view its contents.

How to Access C:\System Volume Information folder in Windows 10, 8, 7 & Vista.

 

Method 1. Gain Access to 'C:\System Volume Information' from Windows GUI.
Method 2. Gain Access to 'C:\System Volume Information' from Command Prompt.

 

Method 1. Gain Access to C:\System Volume Information from Windows GUI.

1. Enable Hidden files view. To do that:

1. Right click on Start menu image and select Control Panel.
2. Change the View by: to Small icons.
3. Open File Explorer Options.
4. At View tab: check the Show hidden files, folders or drives option & uncheck the Hide protected operating system files option.
5. Click OK when done.

show hidden files

2. Using Windows Explorer, right click at C:\System Volume Information directory and select Properties.

system volume information not accessible fix

 

3. Select the Security tab and click Advanced.
4. At Advanced Security Settings, click Change Owner.

access system volume information

 

5. Type your account username (e.g. "Admin") or simply type "Administrators" and click OK.

gain access system volume information

 

5. Check the "Replace owner on subcontainers and objects" checkbox and click OK. *
* Note.
Select Yes at to the Windows Security message to replace permissions and hit continue to any other warning message.

system volume information access

 

6. Click OK again to close security settings.

7. Now you should have access to "C:\System Volume Information" folder and to explore its contents.

Additional Steps – IMPORTANT.

In order for the System Restore feature to work properly, the "C:\System Volume Information" folder must be accessible from the SYSTEM account. So, apply the additional steps below to avoid system restore problems:

8. Right click – again – at C:\System Volume Information directory and select Properties.
9.
Select the Security tab and click Advanced.
10. At Advanced Security Settings, click Add.

image_thumb[18]

 

11. Click Select a principal on the top.

change folder owner

 

12. Type SYSTEM and click OK.

change folder permissions

13. Check the Full control checkbox and click OK three (3) times to close all windows. *

* Note: Hit continue to any other warning message

System Volume Information permissions

 

Method 2. Gain Access to C:\System Volume Information by using ICACLS command.

1. Open Command Prompt as Administrator. To do that:

a. In the Search box type: cmd or command prompt
b. Right click on the command prompt (result) and select Run as Administrator.

fix Diagnostic Policy stopped

 

2. Give the following command to grant full access permissions for your administrator account to the directory "C:\System Volume Information": *

  • icacls "C:\System Volume Information" /grant Username:F

* Note: Don't forget to replace the Username with your Administrator's account name. (e.g. "Admin" in this example).

grant full access permissions to system volume information folder

 

3. Then type the following command to grant full access permissions to the "C:\System Volume Information" directory and its subfolders and files:

  • icacls "C:\System Volume Information" /grant Username:F /T

fix Access Denied at System Volume Information

 

4. Now you should have access to "C:\System Volume Information" folder and to explore its contents.

5. (Optional): After troubleshooting, you can remove your access to the "C:\System Volume Information" folder, by typing the two (2) commands below in order. (Press Enter, after each command).

  • icacls "C:\System Volume Information" /remove Username /T
  • icacls "C:\System Volume Information" /remove Username

That's it! Let me know if this guide has helped you by leaving your comment about your experience. Please like and share this guide to help others.

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