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Konstantinos Tsoukalas

Konstantinos is the founder and administrator of Since 1995 he works and provides IT support as a computer and network expert to individuals and large companies. He is specialized in solving problems related to Windows or other Microsoft products (Windows Server, Office, Microsoft 365, etc.).


  1. Persée14
    June 13, 2021 @ 3:11 pm

    Bonsoir ,

    Eh bien jeune homme un grand merci ,après une nuit complète à essayé d'avoir une solution et une moitié d'après -midi là je dis bravo et respect !

    je vais pouvoir allé faire une sieste bien mérité , au moins je me voyais mal recommencer une nouvelle nuit on devrait te décerner une médaille pour le travail que tu a fait et la patience à écrire cela .

    j'espère que tu auras passé un bon week-end !
    Je te souhaite une bonne soirée et une bonne semaine


    • Persée14
      June 13, 2021 @ 3:40 pm

      Good evening,

      Well young man, a big thank you, after a full night trying to find a solution and half an afternoon there I say bravo and respect!

      I will be able to go to make a nap well deserved, at least I saw myself badly to start again a new night one should award you a medal for the work that you made and the patience to write that.

      I hope you had a good weekend! I wish you a good evening and a good week



  2. Darrin
    March 8, 2021 @ 6:49 pm

    Yep, great help info here.
    Once I found the KB3102810 file on the Microsoft Update Catalog and installed and rebooted it all was good.



  3. Stanley
    January 16, 2021 @ 6:15 pm

    For a few days I struggled with Windows Update on Windows Server 2008 R2. I urgently needed to create a test environment with the old 2008 and new 2019 server and test software migrations for the customer. Windows Update was still displaying error 80072EFD, I got into an unsolvable situation. Nothing could be searched through google, I used the independent search engine and found this page that helped me. He solved the problem as follows:
    Important: 1 to 4
    Method 2:
    – I started the installation of IE 11:
    – could not be installed because updates were required
    – I downloaded them all on another computer and copied them to Windows Server
    – Windows Server MUST BE RESTARTED after each!!!
    – I finally installed IE 11 and RESTART
    – I installed KB31028102 for Windows Server and RESTART
    Windows Update started and everything worked!
    Thanks for help !


  4. George Perkins
    November 17, 2020 @ 7:56 pm

    This article needs to be the top Google result. After sifting through other results, finally landed here and based on my other research, this is the most complete article describing the potential fixes for Windows Update. (Unfortunately, I have a stubborn and apparently unpatchable, Windows Server 2012 (not R2). All of the steps above have been attempted and I always get a little closer after each step, but then the dreaded "Failure configuring Windows updates. Reverting changes. Do not turn off your computer." returns. Rinse and repeat.


  5. B
    January 26, 2019 @ 1:49 am

    Hi! Great work!

    All done (skipped one I did not get to work with Command Prompt as I'm using a VM version of Windows 7)

    And speaking of the VM version…after WSUS was completed and I pressed "Start" at the client file UpdateInstaller.exe I hope! file… It says the "Enviornment does not support this type of function!"
    Now what? how do I load in 115 old Windows updates knowing which ones to do first or second or 115th? (I did the NET framework latest version just as that seemed the right one to choose so there were 116 I had that were "important" and another 56 optional ones!

    Hope that this message goes somewhere!

    Thanks again for a very excellent instruction site! (I bookmarked it too as someday I'm going to lose Win 7 again and have to do it all over again!)


    • lakonst
      January 26, 2019 @ 11:15 am

      @B: I don't know why this happens. I suggest to follow the steps in method-2.


  6. Tracey Rutledge
    October 7, 2018 @ 3:15 am

    I truly thank you so much for being able to come to the company to be able to fix computer and not have to go to a rip off computer geek somewhere that doesn't do anything but make things worse.

    I truly did work and so happy. God Bless, and Have a blessed Columbus day.


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