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Konstantinos Tsoukalas

Konstantinos is the founder and administrator of Since 1995 he works and provides IT support as a computer and network expert to individuals and large companies. He is specialized in solving problems related to Windows or other Microsoft products (Windows Server, Office, Microsoft 365, etc.).


  1. robyprattama
    September 4, 2018 @ 5:31 am

    WORK LIKE CHARM, thanks dude


  2. Robert Wiseman
    June 10, 2017 @ 4:55 pm

    ..THANKS…been scrolling through Microsoft gibberish "helpful" messages to no avail, glad I came across your site, MICROSOFT you listening I SOLVED my long suffering issue in ONE MINUTE…Thanks again


  3. mike clements
    May 27, 2016 @ 11:44 pm

    Perfect fix. THX


  4. kl
    April 22, 2016 @ 6:26 pm

    thank you very much


  5. Melanie
    February 25, 2016 @ 4:11 pm

    Is there also a fix for Windows 7 for this issue?
    I have the exact same problem (and error message) on two Windows 7 Ultimate pcs.
    Unfortunately this fix did not solve the problem here.
    Any help would be greatly appreciated.


    • lakonst
      February 25, 2016 @ 5:56 pm

      @Melanie: This solution is working on Windows 7 too. (as mentioned on the comments)


      • Melanie
        February 29, 2016 @ 8:54 pm

        @lakonst: No it doesn't (as mentioned in my comment).
        Tried to 'uninstall' end reinstall wmp but that is not possible, you can only 'disable' and 'enable' it.
        Which I think does nothing more than hide and unhide the shortcut.
        Was kind of hoping I found the solution at last, so far no luck.


        • lakonst
          March 1, 2016 @ 12:52 pm

          @Melanie: I 'm sorry for that. Try to check the Windows file system for problems:
          1. Right-click at Command prompt shortcut (Start > All Programs > Accessories > Command prompt) and select “Run as administrator”.
          2. In the command window, type SFC /SCANNOW and hit Enter.
          3. Wait and do not use your computer until SFC tool checks and fixes the corrupted system files or services.


  6. Pizzaman
    February 24, 2016 @ 10:58 pm

    Thank you, thank you, thank you! This worked for me with Windows 7 Media Player 12 after spending several hours trying other "solutions" that didn't work. God bless you.


  7. Skor_X
    May 28, 2015 @ 7:54 pm

    Thanks, dude. I had problem with WMP for a long time and none of solutions worked, since I red this.


  8. Dyne
    April 19, 2015 @ 4:45 am

    Thank you so much! Easier than those of microsoft "engineers". Grrr. Thank you a million times! ^_^ I'm so happy!


  9. neil
    March 8, 2015 @ 6:00 am

    Thanks. Banging my head with Microsoft forum "engineers" for days with no success. I'll be naming my first-born after you.


    • lakonst
      March 8, 2015 @ 3:09 pm

      @neil: Glad to hear that! :)


  10. Amir
    December 24, 2014 @ 2:06 pm

    Done (Y) thanks a lot .


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