How to Fix: Chrome Installation failed – The Google Chrome installer failed to start problem (Solved)

Last updated on December 2nd, 2018

In a Windows based computer the following installation error – problem may appear when the user tries to install Google Chrome: "Installation failed. The Google Chrome installer failed to start." 

The above problem can occur after the user launches the Chrome installer file (ChromeSetup.exe) and prevents the installation of Chrome. To resolve this problem and bypass the Chrome's installation error, follow the steps described in this guide.


Chrome Installation failed – The Google Chrome installer failed to start


How to solve the Chrome's "Installation failed – The Google Chrome installer failed to start" problem.

1. Simultaneously press  the “WinImage-201_thumb_thumb_thumb_thumb1_t  + “R” keys to load the Run dialog box.

2. Type regedit and press Enter to open Registry Editor.



IMPORTANT: Before you continue, first take a backup of your registry. To do that:

  • From the main menu, go to File & select Export.

registry backup

  • Specify a destination location (e.g. your Desktop), give a filename (e.g. “RegistryUntouched”), select at Export range: All and press Save.

registry export


3. After you backed up your registry, navigate (from the left pane) to this key*:


* Note for 64bit OS & Windows XP:

  • On Windows 64bit navigate to this key: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Google\Update\Clients
  • On Windows XP  navigate to this key: HKEY_CURRENT_USER\SOFTWARE\Google\Update\ClientState


chrome installation failed


4. Expand the Clients key and right-click at {430FD4D0-B729-4F61-AA34-91526481799D} key. Select Delete.

cannot install Chrome


5.Then navigate to this key:

  • HKEY_CURRENT_USER\Software\Google\Update\Clients

6. Perform the same operation and delete the {430FD4D0-B729-4F61-AA34-91526481799D} key, if it exists.

7. Try to install Chrome now. The Chrome installation problem should be gone!

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