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36 Comments

  1. Torfinn
    June 25, 2019 @ 12:23 am

    i follow this istruction, but when i try to reinstall chrome i get this message even if i run it in administrator mode "your network administrator has activated settings that do not allow you to install"

    Reply

    • lakonst
      June 25, 2019 @ 9:14 am

      @Torfinn:
      1. Open REGEDIT and navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Google
      2. Delete the Google Key
      3. Reinstall Chrome

      Reply

      • Torfinn
        June 29, 2019 @ 2:27 am

        than you

        Reply

  2. Alison
    December 17, 2018 @ 4:37 pm

    Help! I want to uninstall Chrome completely but it does not appear in the list of Installed Programs. Any suggestions? I am on Windows XP Pro.

    Reply

    • lakonst
      December 18, 2018 @ 10:03 am

      @Alison: Follow the steps 2 & 3 from this article.

      Reply

  3. Geoff
    November 9, 2017 @ 11:34 am

    My Chrome webpage display cut off the right hand side, so I could not reach the the vertical three dots. Very helpful guide in small steps, though I had to interpret the steps to fit Windows 10, partly by searching C: for any specific Chrome files (excluding any which just happened to mention Chrome). I deleted two files.

    Easy to re-install,by accessing Google Chrome from Firefox, but look carefully to choose the download option you want. Follow instructions, allow time!

    Once Chrome was downloaded, I could immediately restore all bookmarks etc because my son in law had previously told me to register with Google, so I just clicked on my name ikon, entered my Google password, and my old bookmark bar etc re-appeared. Thank you.

    Reply

  4. Renate Hrdy
    July 20, 2017 @ 9:51 pm

    Who can help? Google chrome worked fine until suddenly there appeared a NEW TAB and opening showing UNTITLED. Can not fix, anyone having any idea what has happend? How to reinstall if your internet for google scrfeen not working. E-mail connection ok.

    Reply

  5. Bob
    July 6, 2017 @ 6:27 pm

    Really helpful article – many thanks, my problems with Chrome are solved :)

    Reply

  6. Anonymous (Don't show my email)
    July 4, 2017 @ 8:17 pm

    Still not working. The setup fails at the middle of the installation, however all other browsers work. Windows 7 64-bit fully updated. Chrome suddenly failed to open any page, in the past was slowing down when I scrolled down on pages like Facebook. There is no malware, I already scanned with: Bitdefender Total Security trial, emsisoft emergency kit on a live Windows flash drive but no way to clean install Google Chrome after doing the first steps. Tried with Revo Uninstaller too, removed all the files. Simply not working.

    Reply

    • lakonst
      July 5, 2017 @ 8:44 am

      @Anonymous: Boot Windows in Safe Mode and then apply the instructions. Don't forget to delete the Chrome folders (Step 3). Additionally scan your system by using the instructions in this guide.

      Reply

  7. angie
    May 26, 2017 @ 3:02 pm

    In the process of deleting Chrome following the instructions above. Just on the first step (deleting from users, then appdata), it is still searching for files to delete and is currently at 13 million. Is this normal?? Looks like this step will take all day.

    Reply

    • lakonst
      May 26, 2017 @ 4:02 pm

      @angie: Caution…you have to delete only the "Chrome" folder under C:\Users\\AppData\Local\Google\ directory

      Reply

      • angie
        May 26, 2017 @ 9:03 pm

        That's what I did. And it took a few hours to delete that file. It deleted over 16million! However there were a few that said were "in use" but aren't. I can't get rid of those last ones…

        Reply

        • lakonst
          May 27, 2017 @ 12:06 pm

          angie: Can you try to delete them in Windows Safe Mode?

          Reply

  8. mslucky
    April 22, 2017 @ 5:23 am

    Here is how I found out to delete the Chrome app…I was experiencing many of the same symptoms a lot of you mentioned on here; Chrome would not open, neither would it uninstall from the settings menu…I then went to the default programs tab and removed Chrome as the default web browser. It then uninstalled fine; I reinstalled it and it works like it should.

    Hope this simple fix works for you all.

    Reply

  9. Damian Higuita
    March 19, 2017 @ 4:33 am

    my chrome was stuck, now if you can help me cause I tried to use a restore point but it fails to restore, and every now and again I get a windows didn't load properly, so I stuck with this repair option. now I have legit windows and the install usb but when I stick in to repair it tells me that the windows files were moved and the only option is to fresh install. I don't have a external drive right now. Any advice will help thank you…

    Reply

    • lakonst
      March 19, 2017 @ 10:53 am

      @Damian Higuita: I suppose that you have the wrong version of Windows in the USB stick to repair your system.

      Reply

  10. Damian Higuita
    March 19, 2017 @ 4:29 am

    my chrome on this search the space (I don't know ) but I help me thank u, but it would try to hit bing then get stuck in a loop over and over

    Reply

  11. Chris
    February 8, 2017 @ 3:09 am

    When trying to delete the folders (last step) It reported that some (three actually) were still in use, even though Chrome was not running. ..worst buggy browser I've ever run!

    Reply

    • lakonst
      February 8, 2017 @ 9:59 am

      @Chris: Start Windows in Safe Mode and then delete that folders.

      Reply

    • iamsk525
      March 4, 2017 @ 5:55 pm

      you can start task manager then click on more details in bottom left corner then close all chrome applications

      Reply

  12. shiva
    November 22, 2016 @ 8:37 am

    Am using Windows 10, my google chrome is not working properly. When I start the chrome browser am getting all adds. I tried to uninstall the browser from the control panel then am getting the error like "Please close all Google Chrome and try again" but i closed all the tabs and every thing in my system. Please advise…

    Reply

    • lakonst
      November 22, 2016 @ 1:21 pm

      @shiva: Start Windows in Safe Mode and then uninstall Chrome.

      Reply

  13. Satish
    August 14, 2016 @ 6:20 am

    I followed the steps but the chrome has crashed again after the reinstall
    Please help.

    Reply

  14. Anuj
    August 12, 2016 @ 8:01 pm

    thankyou very vvery much this post was exactly for what I was looking for.
    good job! m satisfied 100%

    Reply

  15. rbis
    August 3, 2016 @ 7:54 pm

    surprising that uninstall does not clear out chrome folders.
    followed instructions to clean up chrome-
    get error message can not remove folder visual elements

    Reply

    • lakonst
      August 4, 2016 @ 8:46 am

      @rbis: When you get this error? Try to uninstall Chrome by using GeekUninstaller.

      Reply

  16. Andy
    June 1, 2016 @ 9:52 am

    Thanks so much!!! Saved me from having to lug my wife's HEAVY desktop to a repair place. :-)

    Reply

  17. Jules
    May 30, 2016 @ 10:44 pm

    Thanks that helped soooo much!

    Reply

  18. V. Rangan
    April 16, 2016 @ 4:56 pm

    I have an infection of timesindia.xyz on my Windows 10 system. While I had never installed google chrome, I find it installed now and ads keep appearing under a google chrome window. I do not see Google chrome as one of the programs that I can uninstall – though there is a folder for Google chrome unde my Appdata folder. No uninstall option there either. No fold unde program files. Please advise.

    Reply

    • lakonst
      April 17, 2016 @ 9:56 am

      @V. Rangan: Use GeekUninstaller to remove Chrome from your computer.

      Reply

  19. Scud
    April 15, 2016 @ 6:26 pm

    Perfect! Just what I was looking for. Although in truth I was hoping to find a quick and easy clean-up tool to just run and do this for me (I'm lazy like that), but this works. Who knows maybe I will drum up the initiative to turn this into a script and publish it lol. In any case, thanks for the good info!

    Reply

  20. WRG
    April 4, 2016 @ 8:57 pm

    Thank you very much! I had searched and searched looking for this very information! You've been very helpful. Also, thanks for the mention of MalwareBytes. I love the program and have owned Pro for several years. I recommend it highly as well.

    Reply

  21. M. R.
    February 4, 2016 @ 4:15 pm

    Thanks for the Article. That was exactly what I was looking for!

    Reply

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