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  1. MIKE L
    January 11, 2017 @ 4:48 am

    Ransomware downloaded when I installed Intuit Proseries 16. Started to install from their CD-no luck. Downloaded from their website-still no luck. Called tech support Monday 1/9/17-they tried everything still no luck. Finally had me download and install the long program version. It installed, however suddenly I had the malware ransom problem. All of my Intuit QuickBooks files were encrypted. I'm running a network, and installed the workstation setup from the server. Result any computer I installed it on had any QuickBooks files encrypted. The Proseries16 was the only download on Monday, and immediately after installation I had the malware problem, and it only encrypted Intuit QuickBooks files. If anyone is going to install this program from an Intuit site, be very aware that if you also run QuickBooks, you're at risk. Hopefully some of the suggestions on this site will help me as I'm essentially out of business until this problem is fixed. The malware even went into my external hard drive that I use for backups and encrypted my backups also.


  2. kiran
    June 23, 2016 @ 12:35 pm

    please help me one of my system files all are converted into .LOCKY FILE Type, i formatted C drive but D Drive all folders are converted to locky , how do i recover dnt know, pls give instruction


  3. BT7474
    May 30, 2016 @ 8:14 pm

    Mistake: Please, delete my previous reply, because should Tick, 'the Hidden items' to see the hidden items:

    Should be updated to work with Windows 10:

    How to Enable Hidden Files View in Windows 7: Backup Chrome Browser Bookmarks:

    How to View Hidden Files in Windows 10?
    1. Windows File Explorer Folder (bottom left corner of the Taskbar (Brown Folder in a light blue stand))

    2. Windows File Explorer Folder\File Explorer\View
    A. \Tick or select (To View: Hidden Items in Box)

    I want to backup Google Chrome Bookmarks first before I solve the Outlook 2007 (e-mails) not being able to open; bug/fault problem.


  4. Uziam Sapir
    April 4, 2015 @ 3:33 pm

    Very useful. I'm kind of new to this malware, it help me to start understanding what & where to start solving the problem. TA


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