Fix Spoolsv.exe error and Printing Error problems

Sometimes when you try to print a document from your computer, you experience one of the following errors:

Error 1: "Spoolsv.exe – Application Error. The instruction at "0x77fcc2c0" referenced memory at "0x00000000. The memory could not be written."

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Error 2: You cannot print anything, although you can see your print jobs in your printers control panel
Error 3:  No printer icons appear in your printers control panel.

In this situation, your spooler service is probably corrupted.

The spooler service (Executable name=Spoolsv.exe) is responsible for managing spooled print/fax jobs. The spooler’s service application file “spoolsv.exe”, is originally located in the folder C:\Windows\System32

(Operating systems affected: Windows XP, Windows 7)

Every time I have one of the above problems, I follow the procedure below and almost all the times the problem is solved.

1. Go to Start > Settings > Control Panel

Win XP new Start menu                                        Win XP Classic start menu:

Start > Control Panel                                  Start > Settings > Control Panel

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2. Switch to "Classic view"

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3. Then double click "Administrative Tools"

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4. And then double click "Services"

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5. In Services, find and right click with your mouse on "Print Spooler" service and then click "Stop"

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6. Open Start menu and  choose Run

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7. Copy the following command and paste it at the "Run command window". Choose OK.

%systemroot%\System32\Spool\Printers

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8. There delete all the files with the extensions " *.SPL " and " *.SHD "

 

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9. The last step is to restart the Spooler service from your Services Management console.

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Finally try to print.

Notice*: If you continue to deal with errors, I recommend to scan your computer for viruses and Trojans.

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