FIX: Bluetooth Adapter Cannot Start Code 19 (Solved)

Last updated on February 12th, 2020

The following error may appear on the Bluetooth Adapter, on a Windows 10, 8 or 7 based computer: "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)"

The problem  "cannot start this device" with error code 19 on the Bluetooth adapter is usually caused by an invalid registry configuration.

FIX: Bluetooth Adapter Device Cannot Start Code 19

In this tutorial you'll find step by step instructions to resolve the Device Manager error "Device Cannot Start (Code 19)" on Bluetooth Adapter, on Windows 10/8/7 OS.

How to FIX: Bluetooth Adapter Cannot Start (Code 19).

Method 1. Uninstall and reinstall the Bluetooth Adapter Driver

1. Navigate to Device Manager. To do that:

1. Press Windows image  + “R” keys to load the Run dialog box.
2. Type devmgmt.msc and press Enter to open the device manager.


2. In device manager, right click on the Bluetooth adapter and select Uninstall device.


3. Click Uninstall.


4. Reboot the computer and check if the problem has solved. 

Method 2. Remove Invalid Registry Entries for the Bluetooth Adapter.

1. Open Registry Editor. To do that:

a. Simultaneously press the Windows image + R keys to open run command box.
b. Type regedit and press Enter.


2. At the left pane, navigate to this registry key: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}

  • Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{e0cbf06c-cd8b-4647-bb8a-263b43f0f974}

3. At the right pane right click at the UpperFilters key and choose Delete.

fix device cannot start code 19 bluetooth

4. Perform the same action (Delete) with the LowerFilters key, if found.
5. Close Registry Editor.
6. Restart your computer.
7. After restart the error 10 on the Bluetooth Adapter should be resolved.

That's it! Which method worked for you?
Let me know if this guide has helped you by leaving your comment about your experience. Please like and share this guide to help others.

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