FIX: Bookings do not show any available time slots to book (Office 365)
If your Microsoft Bookings page is not displaying any time slots available to book a appointment, continue reading below to fix the problem.
Symptom: You've created a booking page in Microsoft Bookings to allow colleagues or people outside your organization to book a meeting with you, but when you open the Booking page, all the Dates are unavailable (greyed out) and the "Time" area shows the message "Select a service and date to see available times"
Cause: The aforementioned issue mainly occurs because you have incorrectly set your availability hours on the Bookings page. To resolve the problem, follow the instructions below.
How to FIX: Microsoft Booking page shows all dates as unavailable for booking. (Microsoft/Office 365).
Step 1. Check the General Availability status in Booking page.
1. in Booking page settings, expand the Default scheduling policy.
2. In Availability area > General availability, change the status to 'Bookable when staff are free', or 'Custom hours' and specify below which dates and times you are available to schedule an appointment with you. Then, click the Save button to apply the change.
Step 2. Check the General Availability status in Bookings service.
1. Now, navigate to Services tab and Edit the service that you have created for your Booking page.
2. in 'Edit service' window, do one of the following:
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Enable the Default scheduling policy* and click Save changes.
* Info: If you turn on this setting, all settings will be synced with your main settings of your booking page.
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Select the Availability options and set the same General availability status as in step-1 above (e.g. "Bookable when staff are free' or set the same "Custom hours"). Then, click Save changes.
5. Now wait 1-2 minutes, then refresh your Booking page and your time slots will be available for others to book.
That's it! Let me know if this guide has helped you by leaving your comment about your experience. Please like and share this guide to help others.
Frequently Asked Questions
Why are there no available time slots on my Microsoft Bookings page?
This issue generally arises when availability hours are incorrectly set on your Bookings page. Ensure that your general availability status is configured correctly to resolve this.
How can I fix unavailable dates on my Microsoft Bookings page?
Go to your Booking page settings and adjust the General availability under Default scheduling policy to 'Bookable when staff are free' or set 'Custom hours'. Save these changes to make the slots available.
What should I do if the availability settings on the Services tab are incorrect?
Edit the service on the Services tab, enabling the Default scheduling policy, or set the availability options to match your main booking page settings. This will ensure synchronization between service and booking page settings.
How long does it take for changes to reflect on the Microsoft Bookings page?
Once you have made and saved the changes to your availability settings, wait for 1-2 minutes and then refresh your Booking page. The time slots should now be available for others to book.
