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31 Comments

  1. Rodrigo
    February 19, 2021 @ 2:59 pm

    Thanks a lot

    Reply

  2. sankar
    August 16, 2019 @ 8:17 am

    im using win 10 enterprise 1903, i did the same thing but cant run sysprep, same error getting

    Reply

  3. Hardware Engineer
    February 12, 2018 @ 12:38 am

    Your fix worked perfectly after receiving error message from update to Win10 Pro version 1709 build 16299.192
    Thanks so much!

    Reply

  4. Sam
    August 24, 2017 @ 11:45 pm

    Thank you very much

    Reply

  5. William Kennedy
    May 19, 2017 @ 5:04 pm

    All about those live tiles. Candy Crush, Twitter etc. Uninstalling and then confirming their removal with powershell is the ticket.

    Reply

  6. Greg
    May 2, 2017 @ 2:18 pm

    Hi!

    From me there was no Update key, and was not able to find all of the error apps (one of them was not in the menu).

    The system (Windows 10 professional) was an install from image, but boot failed.
    Needed to make startup repair with usb.

    And looks that a repair disk from another machine mix things up. Never heard of the apps from the log, so pretty sure that there were not installed ever.

    I created a local admin account with a name 100% that never existed, and deleted all other accounts user profile (administrator too).
    After that, reboot, and sysprep run flawless.

    Reply

    • Dave
      December 10, 2018 @ 4:52 pm

      Greg. This worked perfectly. Thanks so much! :)

      Dave

      Reply

    • David
      December 10, 2018 @ 4:55 pm

      Greg. Creating a new admin account and then deleting all all other accounts (in my case there was just a local admin account). I rebooted after deleting the other admin account then ran sysprep without issue.

      Thanks :)

      Reply

  7. Sooze
    March 2, 2017 @ 7:45 pm

    What if you want to leave some of the installed apps, like windowsstore? I can't get past the validation without removing that app as well.

    Reply

    • lakonst
      March 2, 2017 @ 8:53 pm

      @Sooze: try and learn :)

      Reply

  8. Sumit
    January 28, 2017 @ 6:52 pm

    This worked perfectly :)

    Reply

  9. Cosmin
    January 9, 2017 @ 5:10 pm

    I have the same error on a W10 (1511). I was not able to find in the regedit (HKEY_LOCAL_MACHINE\SYSTEM\Setup\) the Update key. I followed Faruk's advise to check the Read sysprep/panther/setuperr.log (thanks, man!). I found there an error related to Twitter. I uninstalled it and sysprep worked fine after.

    Reply

  10. Ernso
    October 27, 2016 @ 3:32 pm

    Works in windows 2012 r2

    Reply

  11. Mpho
    September 12, 2016 @ 10:57 am

    Thank you Faruk.

    Reply

  12. Faruk
    August 16, 2016 @ 8:16 pm

    If you have Windows 10 or 8.x version(Metro Start Menu);

    1. Read sysprep/panther/setuperr.log
    2. You can see, "Error SYSPRP Package king.com.CandyCrushSodaSaga_1.59.300.0_x86__kgqvnymyfvs32…" or "Error SYSPRP Package twitter…."

    3. Yes, your application is a problem. You should remove this app. (You can see the app Start Menu)

    Reply

    • Gabor
      August 8, 2017 @ 4:42 pm

      Not necessarily. I have the same error but with apps, I had removed decades ago.
      It's not int he start menu and Get-AppxPackage powershell command won't list the application.

      Reply

    • Jgzero
      September 2, 2017 @ 2:33 am

      In the newer version of the windows 10 install, xbox one smartglass was the culprit. Check the error log, I uninstalled the app and it works.

      Reply

  13. madeofhuman
    July 30, 2016 @ 12:04 pm

    I just had this problem on Windows 10 and I followed the instructions here: http://www.howtogeek.com/224798/how-to-uninstall-windows-10s-built-in-apps-and-how-to-reinstall-them/ to uninstall the windows 10 metro apps and ran sysprep again and it's working.

    Reply

  14. Pasquale
    July 18, 2016 @ 2:42 pm

    complimenti, dopo la rimozione della chiave del registro, il sysprep funziona.

    Reply

  15. Daniel
    June 28, 2016 @ 11:09 pm

    What is the fix for a windows 10 Pro clean Install? same error is generated on a clean install.

    Reply

    • lakonst
      June 29, 2016 @ 11:12 am

      @Daniel: The same (a user mentioned that is also worked on Windows 10)

      Reply

  16. Joaquín
    June 24, 2016 @ 11:25 am

    Perfecto. Muchas gracias.

    Reply

  17. Tembo
    June 10, 2016 @ 3:43 pm

    Uninstalling Candy Crush Soda Saga and the Twitter apps did the trick

    Reply

  18. Real Bob (Bill Gates cousin)
    June 9, 2016 @ 4:01 pm

    Excellent ! It works,

    To : Bob / Mar 07, 2016 @ 18:35:27
    Please quit IT… lol

    Reply

  19. sean
    May 5, 2016 @ 4:55 am

    What are the implication of running it Windows 10 Pro that was upgraded form 8? The message appeared during upgrade but the upgrade seems to have worked and is running ok. Don't like to fix something that is not broken.

    Reply

    • lakonst
      May 5, 2016 @ 8:58 am

      @sean: What is the update KB number?

      Reply

  20. Jim
    March 30, 2016 @ 2:56 pm

    Worked for Windows 10 Enterprise. Thanks!

    Reply

  21. Bob
    March 7, 2016 @ 6:35 pm

    Didn't work.

    Reply

  22. Luigie
    February 26, 2016 @ 10:31 am

    It's time to treat you for a beer. How can I thank you man. You just saved me from longs hours of post steps :)

    Reply

  23. NetworkEngineer
    February 24, 2016 @ 4:55 pm

    Worked on Windows 10 Version 1511 Build 10586.29

    Reply

  24. NetworkEngineer
    February 24, 2016 @ 4:46 pm

    Worked. Excellent.

    Reply

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