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  1. Shah Mohammad Polash
    October 22, 2020 @ 6:04 am

    Hello
    Thanks for giving a solution of this issue. I found out your site. I can fix it following your step by step guide. Keep up the great work.

    Reply

  2. Maya
    January 21, 2019 @ 6:27 am

    thanks for the informations in here. It helped a lot'

    Reply

  3. Muffster
    January 2, 2019 @ 11:24 am

    I found by pressing my power button till I hear the battery shut down completely and then pressing it up again worked. It's risky, but it worked.

    Reply

  4. Aimy
    July 10, 2018 @ 3:37 pm

    Thanks for the information. Problem fixed!!! Your method works great.

    Reply

  5. NDETIO
    July 5, 2018 @ 7:55 am

    let me checking if the pc problems is solved

    Reply

  6. bidepro
    May 16, 2018 @ 8:28 pm

    On my Dell laptop I used your solution1 and it worked. Havnt had the PC error window come up for a few days which was coming up a lot on startup especially. Also my laptop comes on much quicker!!
    Thanks for that solution.

    Reply

  7. jeremiah masese
    March 25, 2018 @ 3:14 pm

    after trying the Modify Memory Dump setting solution. now my PC cannot restart completely

    Reply

  8. Anonymous
    October 9, 2017 @ 12:38 am

    I have a desktop with windows 8 and I tried to change the sata mode from IDE to AHCI but it only gave me two options which are IDE and Raid. I haven't used my desktop for like two years since it had a problem booting up but I solved the problem now windows 8 would start up and give me the light blue screen for a brief second and restart and keeps restarting.

    Reply

    • lakonst
      October 10, 2017 @ 12:57 pm

      @Anonymous: Chance the SATA mode to IDE and Check you Date/Time settings in BIOS. Try to boot to Windows. If the problems persists perform a fresh Windows installation.

      Reply

  9. Mandlaenkosi
    September 28, 2017 @ 10:30 am

    I am using an ASUS A541S when i put it on sometimes it goes to BIOS page when i try to enter save changes and exit it just load and came back on BIOS page again help please. Mandla

    Reply

    • lakonst
      September 28, 2017 @ 8:01 pm

      @Mandlaenkosi: See for the solution here.

      Reply

  10. Charles
    September 2, 2017 @ 6:07 pm

    I have a Toshiba L55-A5226 since the first week I owned it back in I think 2013 it would freeze everything and I would have to do a hard reboot. This continued on randomly through the years I have owned this computer as I was never able to find a fix. A few weeks ago It was severely acting up with the windows 10 free upgrade that I had been using since it was available. So I had used the disks I had made when I first bought it to reset to factory setting. This set it back to Windows 8. Still doing its random freezing, but now 2 weeks later it is caught in this loop. It shows the Toshiba logo, and sometimes even says preparing automatic repair. Then goes to a black screen and sits for various lengths before flashing the Blue screen saying "your pc ran into a problem and needs to restart bla bla " but it doesn't show any % as many others I have seen do. I can enter the bios but it will not bring anything up when I put the restore discs in the DVD drive. Anything I do goes right back to the Toshiba logo and back into the loop. Some times it is an hour before the blue screen message sometimes 15 seconds, but always back to the loop. I have already removed the batteries drained the power and restarted with no change. Tried the 3 quick on offs but doesn't go to anything just continues the loop.. tried the power button with the esc key that does nothing. Any suggestions would be great.

    Reply

    • lakonst
      September 3, 2017 @ 11:59 am

      @Charles: First check your disk for hardware problems. .
      If you disk is OK: try the following:
      1. Ensure that your computer doesn't overheat. For this task you can use the CPUID HWMonitor utility. If your system is overheating, then clean your computer from dust remaining inside to avoid high temperatures and operational problems
      2. Reset BIOS to default settings.
      3. Perform a clean Windows 10 installation from a Windows 10 installation media (DVD or USB). If you haven't a Windows installation media, then you can create one directly from Microsoft.
      4. Completely uninstall the Video Adapter driver and try to use your with the "Standard Video Adapter" driver. If the problem is solved, then probably the Video Adapter is damaged.
      Good luck!

      Reply

  11. amit
    August 26, 2017 @ 4:41 pm

    my laptop hp440 g3 .star my pc normaly .after some time later my pc shows these command
    your pc ran into a problem………
    even sometime running well .no any problem shows
    pls solution plz

    Reply

    • lakonst
      August 31, 2017 @ 10:01 am

      @amit: If your laptop has a second graphic card then disable it. If the problem solved then the 2nd graphic adapter is damaged.

      Reply

  12. Rajesh Chaudhary
    August 23, 2017 @ 3:39 am

    Uh,, This usually happens in Windows 10 with outdated Windows version. When you try to sleep your laptop for 3-5 times a day, the problem begun to arise.

    The solution is simple. Make sure you windows 10 is up-to-date. Make sure you've all your drivers updated as well as all your security.

    I hope this is definitely help.

    Reply

  13. Lewis McConnell
    August 6, 2017 @ 4:51 pm

    And also i have to Change the start up Tab in BIOS menu because it keeps trying to start up as a Family controller? and when i boot up to windows i cant save the changes and then everytime i start up the pc same and same over again. Please help-thanks -Lewis

    Reply

    • lakonst
      August 7, 2017 @ 9:10 am

      @Lewis McConnell: Enter in BIOS Setup and set as first boot device your hard drive. Additionally disable the secure boot and boot in Legacy Mode, not UEFI.

      Reply

  14. A&T
    July 23, 2017 @ 5:12 am

    I love this site. Keep posting….

    Reply

  15. Ebenezer
    May 23, 2017 @ 10:14 am

    Very comprehensive guides here, but my pc runs into a problem only when i connect my modem. So i dont really know which of the steps to follow

    Reply

  16. Radu Mihai
    April 14, 2017 @ 11:09 am

    One solution for this problem might be unistalling chrome, mozilla or whatever internet browser you use then restart the PC.

    I had some problems with chrome cleanup program that was deleted (by who i dont know!) the second I downloaded it.

    If doesnt work, try reset the pc and reinstall windows.

    For me, none of the above worked.

    Reply

  17. Ana
    March 27, 2017 @ 4:56 am

    I have a Pavilion 20 and it says your PC did not start correctly so I click restart and it keeps going in a loop.
    Ive tried turning it on and off but continues to do the loop. Please help!!!

    Reply

    • lakonst
      March 27, 2017 @ 9:35 am

      @Ana: Try the solutions from Case B.

      Reply

  18. Yasir
    March 25, 2017 @ 1:13 am

    I have a dell laptop and this blue screen appears 2-3 mins after I turn on my laptop what do I do please Help

    Reply

    • lakonst
      March 25, 2017 @ 10:31 am

      @Yasir: Try the solutions from Case B.

      Reply

  19. Xrystal
    February 6, 2017 @ 11:51 pm

    I have this Asus a6r. I don't know what I did but I just suddenly couldn't load beyond windows loading screen. I use windows xp. I tried to clean install windows 8 but it got stuck at windows logo. What I'm trying to say is,
    my PC won't work beyond the windows xp start up screen and then it restarts and again the same thing. I don't know if you get what I'm trying to say.

    Reply

  20. Blake
    January 11, 2017 @ 11:36 am

    Followed this guide, no clue what sequence of events happened. But, was playing a game, closed it, opened Firefox, everything froze. I shut down the computer. When I turned it back on everything loaded slowly and would freeze if I tried to open anything. Restart again, and suddenly I start getting the error loop. Have an Asus running Windows 8 so I let it try doing its own fixes, no help, try doing a system restore, got to the end and then it said the restore failed. Safe mode wouldn't load properly either. Eventually came here, downloaded the Microsoft installer bit to a USB, followed the solutions but couldn't find msahci in the register but found the other two fine. Set values to 0 reboot to BIOS, set it to AHCI and now I'm stuck in BIOS on every reboot. Tried reseating my hard drive, but I don't think it's even registering that it's in there.

    Reply

    • lakonst
      January 11, 2017 @ 12:47 pm

      @Blake: I believe that your hard disk is damaged. The hard disk recognized in BIOS? If yes, try to set the SATA Mode to IDE.
      If the problem persists: Disconnect the HDD and connect it to another computer. Then diagnose the hard disk for hardware problems.

      Reply

  21. Chris Moss
    December 18, 2016 @ 9:21 am

    After I tried to do a factory resets on my acrer laptop.. it ran into an error and now every time I turn on the laptop, it comes on, show the acer symbol, then go to a blank screen. It does it repeatively but it never makes it to the login screen. I've tried Alt & F10 but everything there isn't working either.. could someone help?

    Reply

    • Chris Moss
      December 18, 2016 @ 10:50 am

      Thanks. Maybe I should clarify a little. I have a windows 10 and does everything in that particular thread applies to it? I see mostly window 8….. Also I am able to get in with Alt & F10 and when I went to reset PC it gave me error at 52% as it was ressetting

      Reply

      • lakonst
        December 19, 2016 @ 9:59 am

        @Chris Moss: I believe that the hard disk has problems.

        Reply

  22. Larry Revis
    September 26, 2016 @ 6:27 pm

    On my Dell laptop I used your solution1 and it worked. Havnt had the PC error window come up for a few days which was coming up a lot on startup especially. Also my laptop comes on much quicker!!

    Thanks for that solution.

    Reply

  23. Ahmed
    August 29, 2016 @ 10:04 pm

    thanks for your help, God bless you.

    Reply

  24. AG
    June 23, 2016 @ 2:21 pm

    Got this error. In my case it was laptop with Windows 10 installed. The problem was the battery. The user thought that he could swap laptop batteries from his old laptop with his much newer one. To troubleshoot this, I booted the laptop without the battery installed….just AC power. Booted up fine. Hope this helps.

    Reply

  25. ace deluffi
    June 8, 2016 @ 3:36 am

    I have a problem in my PC when I open my PC there was an error says "your PC ran into a problem and need to restart.Well restart for you." and then I always stuck . i always use the power botton to turn off my PC . what should I do .? please help mel

    Reply

  26. Don Sean
    May 20, 2016 @ 6:01 pm

    Note: For windows 8 users, for you to boot into safemode:
    1. Turn on your computer
    2. Press "windows key"+"R" key. The Run dialog box appears
    3. Type "msconfig" in the space provided
    4. Click the "Boot" toolbar
    5. Check the "Safemode" box; when you check it, other sub-boxes are selectable, so check the Network box
    5. Restart.

    Reply

  27. Don Sean
    May 20, 2016 @ 5:54 pm

    In order to rectify KERNEL_DATA_INPAGE_ERROR, instructions given below must be followed:
    1. Again press F8 key continuously while system restarts to display the Advanced Boot Options screen.
    2. On Advanced Boot Options screen, select Safe Mode by pressing down arrow and press Enter to start Windows 8 computer in safe mode.
    3. Once started in safe mode, log on to Windows 8 computer with the administrator account.
    4. Click Desktop tile from the Start screen to go to the desktop window.
    5. Once on the desktop screen, hover mouse to the bottom right corner of the window.
    6. From the displayed options, click Search.
    7. On the opened Search pane in the right, ensure that Apps category.
    8. On the same pane, type CMD in Apps field.
    9. From the displayed results on Apps window, right-click Command Prompt.
    10. From the displayed advanced options at the bottom of the window, click Run as administrator.
    11. On the displayed User Account Control box, click Yes to provide the administrator approval to open the command prompt.
    12. On command prompt window, type CHKDSK C: /F /R command and press Enter.
    13. On the displayed confirmation message, type Y to allow the Windows to check the disk the next time when the computer restarts.
    14. Close the command prompt window and restart the computer to start the disk checking process.

    Reply

  28. Risan Nishori
    April 18, 2016 @ 6:02 pm

    The issue with these tips is that you are not accounting for the fact that the restart error is not allowing time enough to complete these "solutions"

    Reply

    • lakonst
      October 19, 2016 @ 1:32 pm

      @Risan Nishori: The article is updated to include all cases.

      Reply

  29. Bashistha
    February 1, 2016 @ 3:45 pm

    I have sony vaio laptop. One night, i let my laptop on, listening music with earphones plugged in, only closing the lid and my laptop was also charging whole night. From that day, my laptop shows this blue screen (VIDEO_DXGKRNL_FATAL_ERROR) when i plug in or out the laptop charger. And also when i scan the hardware changes. Please help me to solve me this problem in this case.

    Reply

    • lakonst
      February 1, 2016 @ 3:53 pm

      @Bashistha: While holding down the SHIFT key, click Power > Shutdown to completely power off your laptop. Then, Power on again and check if the problem persists.
      If you face the same problem a) Type RSTRUI at search box to open System Restore. b) Restore your computer to a previous working state. Good luck!

      Reply

  30. Jony
    January 14, 2016 @ 10:20 pm

    i'm in problem " your pc ran into a problem and needs to restart." but in my acer laptop it's unable to shut down with power button. so what can i do?

    Reply

    • lakonst
      January 15, 2016 @ 6:14 pm

      @Jony: In login screen hold the SHIFT key and click Power > Restart to Enter Safe Mode and try to apply the solutions provided.

      Reply

      • Lorie Mindoro
        August 21, 2019 @ 3:36 am

        I have my asus laptop and I keeping seeing this blue screen I cannot find the commands because I end up seeing the BIOS page of asus. And everytime I exit it It will just end up in the blue screen errors

        Reply

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