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Konstantinos Tsoukalas

Konstantinos is the founder and administrator of Since 1995 he works and provides IT support as a computer and network expert to individuals and large companies. He is specialized in solving problems related to Windows or other Microsoft products (Windows Server, Office, Microsoft 365, etc.).


  1. Jmo
    February 5, 2023 @ 12:43 am

    A simple main board B I O S update Dose the trick. Most that came in for repair were ASUS or with a 4th gen i(?)-4770and or (K) This is the fix if the Screen goes complete black for a few seconds then is ok and repeats sooner or later. use Ez flash to in the bios for a fast update


  2. Wayne
    November 1, 2018 @ 10:32 pm

    I'm running Windows 10, 64 bit. Firefox does not even have the menu, or the logo. I get a frame with a completely black screen. Just the name along the top border and nothing else. When I check the task manager, I find four Firefox processes running in the background, which I manually stop one at a time.

    Firefox was running fine until 2 days ago, 10/30/2018.


    • lakonst
      November 2, 2018 @ 9:38 am

      @Wayne: Uninstall and reinstall Firefox.


  3. I. Rate
    October 23, 2017 @ 8:32 pm

    I guess that's what happens when Microsoft turns their operating system into a millennial-coddling game interface and make sure that everything runs slower than ever. Oh, and why not say it's the last version of Windows ever while you're at it? You know, because they finally perfected it.


  4. old geezer
    August 4, 2017 @ 7:51 pm

    Blaming everything on Windows 10 is illogical. Firefox is the only browser that has this problem, had with Win 7 and still does, because that is my OS and Firefox is constantly going 'black'. The way Firefox uses and hogs resources appears to be a big part of the issue, and it is not releasing memory even as one closes unused browser tabs. Saying this is Msoft's fault is silly; if it does not happen with any other browser, duh, it's Firefox's problem and likely when it upgraded after a person went to Win 10 the Firefox upgrade created the issue, not the Win 10. People make very uncritical assumptions about computer problems and confusing the troubleshooting threads with folklore and voodoo misinformation is no help.


  5. JO
    July 26, 2017 @ 9:44 am



  6. Rodut Idaks
    June 7, 2017 @ 10:25 am

    It happened to me right after the Windows 10 Creators update. The fault must be there.


    • Bob
      June 28, 2017 @ 12:12 am

      Same for me; Windows Creator update started the issue.


  7. Giovanni
    November 16, 2015 @ 10:01 am

    disabling hardware acceleration makes it more stable but it still happens. Obviously the root cause is elsewhere… It was fin with windows 7. this started after installing windows 10.


  8. J Stringer
    August 18, 2015 @ 3:35 pm

    Most of the fix suggestions miss they mark because with the screens and text all black, you cannot access anything thru Firefox. Usually this is a Win problem and I have not figured out why it seems to affect FireFox first. To fix, restart your computer in safe mode, run any quality malware program, do a checkdisk with repair then restart in normal mode.


  9. Komona
    January 25, 2015 @ 10:39 pm

    Will this download give me a virus? I think my computer had enough of those lol


    • lakonst
      January 27, 2015 @ 11:04 am

      @Komona: No. This website was created to resolve your problems. All of these articles and guides are written in good faith and the suggested programs does not contain viruses.


  10. Emily
    November 14, 2014 @ 12:05 am

    Thank you! Disabling the hardware acceleration got rid of my black screens of failure.


  11. Dude
    August 25, 2014 @ 3:17 am

    I disabled HW acceleration but I still get that shit with my FF from time time. I'm even thinking to go back to 3.5 instead of FF30 to avoid this issue.


  12. David
    June 26, 2014 @ 11:19 am

    Thank you, this has been bothering me for a while, thought it was the computer going crazy at first.
    It was the hardware acceleration causing the bug for me.


  13. Digby Green
    June 8, 2014 @ 9:11 am

    Does this work, or is it more guess work ?
    I don't want to remove any of my add-ons


    • lakonst
      June 8, 2014 @ 12:14 pm

      Before remove any add-on: First try to run Firefox with add-ons disabled (solution 2). If Firefox works then try to disable Add-ons one-by one and each time restart Firefox until you find which add-on causes the problem. Then remove ONLY that (problematic) add-on.


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