If you’re encountering the error "Something went wrong [657rx]" when attempting to open Outlook or other Microsoft 365 applications such as Word or Teams, this guide will provide you with comprehensive solutions to resolve the issue.
If you use Microsoft Outlook to compose emails in German and notice that letters with umlauts such as ä, ö, ü, or other special characters such as ß or £ appear as question marks (???) or other unreadable symbols after sending, read on to learn how you can easily fix this encoding problem.
If you are opening a CSV file in Excel and seeing unreadable characters due to incorrect encoding, then in this guide you will learn how you can easily fix the problem. When you open a CSV file and see strange/unreadable characters and symbols instead of regular text (like in the example below),
If you want to send a mail merge from a shared mailbox using Microsoft Word and Outlook, then this guide is for you. A shared mailbox in Microsoft 365 (also known as "Office 365") allows multiple users to send and receive emails from a common address (e.g., "sales@example.com") without needing a separate license.
This guide contains instructions on how to store e-mail messages sent by an assistant (Delegate) in the "Send Items" folder of the mailbox owner (Delegator), in Microsoft 365 (aka "Office 365"). Delegation permissions on an Office 365 mailbox allow users other than the mailbox owner to read, manage, and send messages as, or send messages […]
In this guide, we will show you how to find which users are forwarding emails to external e-mail addresses on Microsoft 365, using the Microsoft 365 Admin Center and PowerShell. Email forwarding in Microsoft 365 can be a useful feature, but it can lead to serious security risks when done illegally. If you're an IT […]
If you want to share an O365 Calendar to a group of users or to all users within the organization, in this guide you'll learn how to do this. Sharing a calendar with others in Office 365 (Microsoft 365) improves productivity by allowing users to see availability, schedule meetings, or track deadlines.
If you are a Microsoft/Office 365 administrator and find out that the Outlook Offline Data File (.OST) of users accessing shared mailboxes exceeds the 50 GB limit, read this guide that contains effective ways to reduce the size of the Outlook .OST file.
If after adding a shared calendar to Microsoft Outlook, it disappears after restarting Outlook, see below how to fix the problem. Symptom: Shared calendars disappear every time you restart Microsoft Outlook desktop app and you have to add them again.
This guide contains instructions to fix the sign-in error code CAA90049 in Office 365 apps (Entra ID Sign-in error code: 9002341). Issue: When a user tries to log in to any Microsoft 365 application, such as Word, Excel, Outlook, Teams, or OneDrive, the login fails with error code CAA90049 (Session key is empty) and Entra […]