Remove Ask Toolbar from your browser

Last updated on September 28th, 2013

The Ask toolbar is a free browser add-on for Internet Explorer, Coogle Chrome  and Mozilla Firefox that helps you search the internet using the Ask search engine “". The “” installation software hijacks your search settings and modifies your internet home page to “”. 

The “” installer program is bundled inside other free software installation programs and for that reason you must always pay attention when you install free software on your computer.

To remove "Ask” search settings & “Ask” toolbar from your computer, use the steps below:

* Click here to see a detailed video on how to remove "Ask” search settings & “Ask” toolbar.


How to remove "Ask” search settings & “Ask” toolbar from your computer:

Step 1. Uninstall applications installed from "” from your Control panel.

1. To do this, go to Start > Control Panel.

{Start > Settings > Control Panel. (Windows XP)}


2. Double click to open “Add or Remove Programs” if you have Windows XP or

Programs and Features” if you have Windows 8, 7 or Vista.


3. In the program list, find and Remove/Uninstall these applications: *

a. Ask Toolbar (By

b. Ask Toolbar Updater (By


Step 2. Remove "Ask” search settings & “Ask” toolbar from your internet browser.

Internet Explorer, Google Chrome, Mozilla Firefox

Internet Explorer

How to remove "Ask” search settings & “Ask” toolbar from Internet Explorer and restore IE search settings.

1. Open Internet Explorer and then open “Internet Options”.

To do this from IE’s file menu, choose “Tools” > “Internet Options”.

Notice*: In the latest versions of IE press the “Gear” icon image_thumb18 on the top right.

2. On “General” tab delete the “” from inside Home Page box, type your preferred home page          (e.g. and press “OK”.

3. Go again to IE’s main menu and choose “Tools” > “Manage Add-ons”.


4. Choose “Toolbars and Extensions” on the left pane and then disable all “Ask Toolbar” extensions if they exist.


5. Click on “Search Providers” options at the left pane.

5a. Choose and “Set as default” search provider another search provider than “Ask search”.


5b. Then choose the “Ask search” and click Remove.


6. Close all Internet Explorer windows and proceed to Step 3.

Google Chrome

How to remove "Ask” search settings & “Ask” toolbar from Google Chrome and restore Chrome search settings.

1. Open Google Chrome and go to chrome menu image and choose "Settings".


2. Find the "On startup" section and choose "Set Pages".


3. Delete the "" from startup pages by pressing the "X" symbol on the right.


4. Set your preferred startup page (e.g. and press "OK".


5. Under “Appearance” section, check to enable the “Show Home button” option and choose “Change”.


6. Delete the “” entry from “Open this page” box.


7. Type (if you like) you preferred webpage to open when you press your “Home page” button (e.g. or leave this field blank and press “OK”.


5. Go to "Search" section and choose "Manage search engines".


6. Choose your preferred default search engine (e.g. Google search) and press "Make default".


7. Then choose the search engine -“"- and remove it by pressing the "X" symbol at the right.

Choose "Done" to close "Search engines" window.


8. Choose "Extensions" on the left.


9. In “Extensions” options remove the ““Ask Toolbar” extension by clicking the recycle icon at the right.


10. Close all Google Chrome windows and proceed to Step 3.

Mozilla Firefox

How to remove "Ask” search settings & “Ask” toolbar from Mozilla Firefox and restore Firefox search settings..

1. Click on “Firefox” menu button on the top left of Firefox window and go toOptions”.[3]

2. On “General” tab delete the “”page from inside Home Page box, type your preferred home page    (e.g. and press “OK”.


3. Open Firefox menu, go to “Tools” > “Manage Add-ons”.


4. Choose “Extensions” on the left and then make sure that “Ask Toolbar extension doesn’t exist. *

* If “Ask Toolbar” extension exist, then select the “Ask Toolbar” reference and choose “Remove”.


5. Close all Firefox windows and proceed to the next Step.


Step 3: Clean remaining registry entries using “AdwCleaner”.

1. Download and save “AdwCleaner” utility to your desktop.


2. Close all open programs and Double Click to open ”AdwCleaner” from your desktop.

3. Press “Delete”.


4. Press “OK” at “AdwCleaner – Information” window and press “OK” again to restart your computer.


5. When your computer restarts, close "AdwCleaner" information (readme) window and continue to the next step.

Step 4. Clean your computer from remaining malicious threats.

Download and install one of the most reliable FREE anti malware programs today to clean your computer from remaining malicious threats. If you want to stay constantly protected from malware threats, existing and future ones, we recommend that you install Malwarebytes Anti-Malware PRO:

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*If you don’t know how to install and use “MalwareBytes Anti-Malware“, read these instructions.

Advice: To ensure your computer is clean and safe, perform a Malwarebytes’ Anti-Malware full scan in windows “Safe mode“.*

*To get into Windows Safe mode, press the “F8” key as your computer is booting up, before the appearance of the Windows logo. When the “Windows Advanced Options Menu” appears on your screen, use your keyboard arrows keys to move to the Safe Mode option and then press “ENTER“.

Step 5. Clean unwanted files and entries.

Use “CCleaner” program and proceed to clean your system from temporary internet files and invalid registry entries.*

*If you don’t know how to install and use “CCleaner”, read these instructions.

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