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  1. Dan
    April 8, 2019 @ 3:55 pm

    Thanks. Edge was running ok except for an app on a web page that would not load. Kept getting stuck at loading updates at 58%. Has been that way since I got my surface. Once I got a bookmark that worked so after it said loading at 58% and stop I could click on the book mark page and it worked. Then they had issues and changed something and it did not work. Was told to use chrome but I like edge and like all my windows on one browser, not using two. Your instructions were perfect, thank you very much. Same issue. I even tried copying the bak file to new one and did not work. Then I copied and pasted link from Chrome and lo and behold it worked like before. So I deleted the book mark on edge and made a new one off the working page and maybe it will stay. I will know in a day or so. Thanks again


  2. Steve Horvath
    January 1, 2019 @ 9:01 pm

    I too followed the instructions to the letter, but I kept running into an error message: System files cannot be removed. Microsoft Edge is a part of the Windows 10 Operating System and it will not let itself to be removed. I tried to rename it as well, but that procedure also had experienced difficulty when I was told that I needed Administrative Privileges, despite that I am the sole Administrator of my PC! Despite my efforts, I still see Microsoft Edge leaving behind its trail of junk files and it continues to run in the background without interruption. To top it, each time I reboot, I need to reset my default browser to Google Chrome because the System is refusing to accept "my choice of Default browser"! This was not very nice and I'd have liked to see a more consideration from Microsoft's engineers who decided to shove Microsoft Edge down its customers' throat and to not leave them an option to remove it and/or to permanently change to an alternative Web Browser of a customers' personal choice! Regards, Steve Horvath, MCP, MCSA


  3. Nick Cellino
    August 11, 2018 @ 6:02 am

    I followed the instructions carefully to uninstall and reinstall Microsoft Edge. Everything proceeded exactly as explained. Edge is now running normally again.

    Prior to the fix, my "add to favorites" button had completely disappeared from the address bar and my favorites bar didn't display at all.

    I'm incredibly disappointed with Edge but so grateful to for publishing this fix which I couldn't find on any Microsoft sites.


  4. Rik
    July 1, 2018 @ 10:51 am

    Great instructions. Well laid out and easy to follow. Thank you.


  5. RDietz
    August 4, 2017 @ 9:02 pm

    Worked perfectly!


  6. Kevin kent
    July 8, 2017 @ 7:09 pm

    Hi. I tried the above but, still, Edge tries to open but after about 10 seconds closes. During the time it is open it is completely unresponsive Any thing else I can try?


  7. Peter Ronald Moss
    June 25, 2017 @ 1:53 pm

    25-Jun-17: Hi. I tried the above but, still, Edge tries to open but after about 10 seconds closes. Any thing else I can try?


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