How to remove (almost) any browser adware or hijacker program from your browser

A web browser adware and hijacker program is any malicious program that modifies your browser search settings and your home (start) page with results of browser redirects to unknown pages or advertisements. The changes are made without user permission, usually when the user downloads and installs a free software into his computer.

This happens because browser adware and hijacker programs are bundled inside the installation software that the user installs. For that reason the user must pay attention when installing a free software into his computer.

Most times these types of malware programs can by easily removed from your computer by using the steps described bellow while others need special actions for their removal.

How to remove any browser hijacker from your computer.

Step 1: Remove the corresponding malware program from your control panel.

1. To do this, go to Start > Control Panel.

{Windows 8: Right click on the bottom left corner and select Control Panel }

{Windows XP: Start > Settings > Control Panel. }

Start- control panel - WinTips.org

2. Double click to open “Programs and Features” if you have Windows 8, 7 or Vista, or

Add or Remove Programs” if you have Windows XP

control panel - WinTips.org

3. In the program list, find and remove/Uninstall the application/s corresponding the malware program:

e.g. Online Weather, BrowserProtect, Bundled software uninstaller, Babylon Toolbar

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Step 2: Clean your computer using “RogueKiller”.

1. Download and save “RogueKiller” utility to your desktop.

Notice*: Download version x86 or X64 according to your operating system’s version. To find your operating system’s version, “Right Click” on your computer icon, choose "Properties" and look at “System Type” section.

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2. Find ”RogueKiller” on your desktop and double click to run it. When prescan is completed, press "Scan" button to perform a full scan.

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3. When full scan is completed, press “Delete” to remove all malicious items found.

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5. Restart your computer.

Step 3: Clean your internet browser from Adwares, Toolbars and Hjackers using “AdwCleaner”.

1. Download and save “AdwCleaner” utility to your desktop.

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2. Close all open programs and Double Click to open ”AdwCleaner” from your desktop.

3. Press “Delete”.

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4. Press “OK” at “AdwCleaner – Information” window and press “OK” again to restart your computer.

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5. When your computer restarts close “AdwCleaner” information (readme) window.

Step 4. Remove Junkware & Potentially Unwanted Programs (PUP).

1. Download and run JRT – Junkware Removal Tool.

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2. Press any key to start scanning your computer with “JRT – Junkware Removal Tool”.

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3. Be patient until JRT scans and cleans your system.

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4. Close JRT log file and and then reboot your computer.

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At this point check if your browser settings are restored to its original. If yes, bypass the next step and proceed to Step 6.

Step 5. Restore your internet browser application settings.

Internet Explorer, Google Chrome, Mozilla Firefox

Internet Explorer

How to remove any adware or hijacker program from Internet Explorer & restore browser settings.

1. Open Internet Explorer and then open “Internet Options”.

To do this from IE’s file menu, choose “Tools” > “Internet Options”.

Notice*: In the latest versions of IE press the “Gear” icon image_thumb18 on the top right.

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2. Click the “Advanced” tab.

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3. Choose “Reset”.

IE-reset - WinTips.org

4. Check (to enable) the “Delete personal settings” box and choose “Reset”.

IE-reset window - WinTips.org

5. After the resetting action is completed, press “Close” and then choose “OK” to exit Internet Explorer options.

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6. Restart your browser.

7. Re-open Internet explorer and from IE’s file menu, choose “Tools” > “Manage Add-ons”.

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8. Choose "Toolbars and Extensions" on the left pane and then check if malicious toolbars & extensions remain in your browser. If they do, then select all malicious entries -one by one-  (e.g. Yontoo  entries) and disable them by pressing the “Disable” button.

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9. Next check for remain malicious search providers by clicking on "Search Providers" options at the left pane.

If malicious search providers exist then choose your preferred search provider (e.g. Bing) and  press "Set as default".

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10. Then choose the malicious search provider (e.g. “yontoo Customized Web Search") and click “Remove”.

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9. Close all Internet explorer windows and proceed to Step 6.

Google Chrome

How to remove any adware or hijacker program from Google Chrome & restore browser settings.

1. Open Google Chrome and go to chrome menu image and choose "Settings".

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2. Find the “On startup” section and choose “Set Pages”.

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3. Delete the malicious homepage (e.g. “Claro search”) from startup pages by pressing the “X” symbol on the right.

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4. Set your preferred startup page (e.g. http://www.google.com) and press “OK”.

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5. Find the “Show Home button” option and choose “Change”.

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6. Delete the  malicious search page entry (e.g. “Claro-search”) from “Open this page” box and choose “OK”.image_thumb31_thumb

 

7. Go to “Search” section and choose “Manage search engines”.

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8. Choose your preferred default search engine (e.g. Google search) and press “Make default”.

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9. Choose the malicious search engine (e.g. “Claro Search”) and remove it by pressing the “X” symbol at the right.

Then choose “Done” to close “Search engines” window.

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10. Choose “Extensions” from the left pane.

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11. Remove the malicious extension (e.g.Snap.do) by pressing the “recycle bin” icon in that line. When the confirmation dialog appears, click Remove.

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12. Restart Google Chrome and proceed to Step 6.

Mozilla Firefox

How to remove any adware or hijacker program from Mozilla Firefox & restore browser settings.

1. First you must have enabled the Firefox’s main “Menu Bar”.

* Right Click, on the empty space at right of “Page Tab” and enable Firefox “Menu Bar”.

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2. From Firefox menu, go to “Help” > “Troubleshooting Information”.

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3. In “Troubleshooting Information” window, press “Reset Firefox” button to reset Firefox to its default state.

firefox - reset - WinTips.org

4. Press “Reset Firefox: again.

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5. After the resetting job is completed, the Firefox restarts.

6. From Firefox menu, go to "Tools" > "Add-ons".

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7. Choose "Extensions" on the left and then make sure that malicious extensions doesn't exist.*

* If malicious extension/s exist then select the corresponding malicious reference (e.g. "Yontoo 1.20.02") and choose “Remove”.

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8. Then choose "Plugins" options on the left and check for the presence of malicious plugins.

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9. If malicious plugins exist then choose it (e.g."MindSpark Toolbar Platform Plugin…”) and press the "Disable" button on that line.

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9. Close all Firefox windows and proceed to the next Step.

Step 6. Clean your computer from remaining malicious threats.

Download and install one of the most reliable FREE anti malware programs today to clean your computer from remaining malicious threats. If you want to stay constantly protected from malware threats, existing and future ones, we recommend that you install Malwarebytes Anti-Malware PRO:

Malwarebytes™ Protection
Removes Spyware, Adware & Malware.
Start Your Free Download Now!

1. Run "Malwarebytes Anti-Malware" and allow the program to update to its latest version and malicious database if needed.

2. When the "Malwarebytes Anti-Malware" main window appears on your screen, choose the "Perform quick scan" option and then press "Scan" button and let the program scan your system for threats.

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3. When the scanning is completed, press “OK” to close the information message and then press the "Show results" button to view and remove the malicious threats found.

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4. At the "Show Results" window check - using your mouse's left button – all the infected objects and then choose the "Remove Selected" option and let the program remove the selected threats.

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5. When the removal of infected objects process is complete, "Restart your system to remove all active threats properly"

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6. Continue to the next step.

Advice: To ensure your computer is clean and safe, perform a Malwarebytes’ Anti-Malware full scan in Windows “Safe mode“.*

*To get into Windows Safe mode, press the “F8” key as your computer is booting up, before the appearance of the Windows logo. When the “Windows Advanced Options Menu” appears on your screen, use your keyboard arrows keys to move to the Safe Mode option and then press “ENTER“.

Step 7. Clean unwanted files and entries.

Use “CCleaner” program and proceed to clean your system from temporary internet files and invalid registry entries.*

*If you don’t how to install and use “CCleaner”, read these instructions.

Step 8. Restart your computer for changes to take effect and perform a full scan with your antivirus program.

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