How to fix: Print Operation Failed Error 0x00000006
Today, one of my clients informed me that he could not print in the network printer due to the following error: "Windows cannot connect to the printer. Operation failed with error 0x00000006". At first I tried to reboot Windows and restart the spooler service without success. Then I tried to remove and re-install the printer drivers. At this trial, the computer sees and connect to the shared printer normally (installs the drivers without problems), but when the user tries to print from any application, he gets the same error from Windows: Print operation failed with error 0x00000006.
Finally I found the following solution to fix the "0x00000006" printer problem:
How to fix the Print Operation Failed Error 0x00000006 while printing.
Step 1. Uninstall current printer driver.
This step is optional. Uninstall the drivers of the network printer that you cannot connect to, if you have previously installed them.
1. To do this, go to:
- Windows 7 & Vista: Start > Control Panel.
- Windows XP: Start > Settings > Control Panel
- Windows 8 & 8.1:
2. Double click to open Devices and Printers.
3. Right click on the (problematic) network printer and select Remove device.
Step 2. Add the network printer as local.
1. In Device and Printers window, choose Add a printer.
2. In the Add Printer window, choose Add a local printer.
3. At the next window, choose Create a new port and make sure that the type of port is Local Port. Then choose Next.
4. At the pop-up window, as a port name, type the network path and the name of the network printer at the following format and then press OK:
\\ComputerName\PrinterName
Where: ComputerName, is the name of the workstation which the printer is connected to and the PrinterName is the shared name of the printer.
e.g. If the Computer Name is "Station1" and the printer's shared name is "HPJ6400" then you have to type "\\Station1\HPJ6400".
5. Continue to install the printer's drivers. *
* Notice: If you still receive the error "Windows cannot connect to the printer. Operation failed with error 0x00000006" when you try to add the network printer, then follow the instructions in Step 3 before adding the printer.
6. When finished, try to print to your printer.
Now, you should print without problems, but if you still face the same printer problem (error 0x00000006), follow the instructions at Step 3 below.
Step 3. Delete invalid registry key(s).
This step is optional. Just follow the instructions on it, only if you still face errors when you try to print.
Open Registry editor. To do that:
1. Simultaneously press the “Win” + “R” keys to load the Run dialog box.
2. Type regedit and press Enter to open Registry Editor.
IMPORTANT: Before you continue, first take a backup of your registry. To do that:
- From the main menu, go to File & select Export.
- Specify a destination location (e.g. your Desktop), give a filename to the exported registry file (e.g. “RegistryUntouched”), select at Export range: All and press Save.
3. After you backed up your registry, navigate (from the left pane) to this key:
- HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Print\Providers
4. Under Providers key, right click and delete the "Client Side Rendering Print Providers" key.
5. Restart your computer and try to print to your printer again.
You 're done!
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Rick Sturza
March 24, 2023 @ 8:32 pm
Wow, thank you so much. Setting up as local printer solved that issue. Had a windows 10 computer sharing a printer and a windows 11 computer that could see the printer but got that error when trying to print. Thanks again
Syde
April 6, 2021 @ 9:10 am
I'm looking for this information, thank you for sharing this :)
Hassan
October 12, 2020 @ 5:08 pm
Thank you so Much, pretty much it need to be uninstall and reinstall back
HoyNim
August 2, 2019 @ 7:59 am
it works, thanks
Pixy
March 28, 2019 @ 5:12 pm
Excellent, thorough directions!
fireman
May 24, 2018 @ 5:33 am
good its worked..thanks
Isaac Ouko
August 15, 2017 @ 8:31 am
it worked but after restart the problem was there again! What do i do?
lakonst
August 15, 2017 @ 9:23 am
@Isaac Ouko: Make sure that Startup Type of the Windows Firewall service is Automatically and the service is started. Then remove the printer driver and restart your computer, After restart, reinstall the printer driver.
D. Therrien
June 5, 2017 @ 5:24 pm
That worked for me too! Thx!! :)
jaison
November 4, 2016 @ 2:25 am
Hi
not the "providers" folder appears me please help me
lakonst
November 4, 2016 @ 2:29 pm
@jaison: Did you look at the correct location?
Dane
October 21, 2016 @ 11:16 am
Worked for me, very helpful