Last updated on July 9th, 2019
Microsoft re-released on Tuesday (13/11/2018) the latest Feature update to Windows 10 version 1809, known as "Windows 10 October 2018 Update". But, some users reported that the update 1809 cannot be installed because the system freezes or reverts to the previous Windows 10 version without the upgrade.
When the installation of Windows 10 v1809 update failed, the users faces one of the following symptoms on their systems:
Symptom No1: During the installation of the Feature Update to Windows 10 v1809, the system freezes or stuck at Windows Logo and the only method to get the PC back, is to force shutdown the machine using the Power switch.
Symptom No2: During the installation of the Windows 10 October 1809 update, the computer reboots and then – after "Undoing Changes" – goes to the previous version of Windows 10 (v1803). When the previous version is restored, the system starts to download again the latest update for Windows 10 v1809, but the installation of the update, always fails with the same symptoms or gives the error 0x800F081F: The installation failed in the SAFE_OS phase with an error during INSTALL_UPDATES operation.
This tutorial contains instructions to resolve the following problem: Feature Update to Windows 10 v1809 fails to install.
How to fix: Windows 10 October 2018 Update 1809 Failed to install.
Important Suggestions: Before proceeding to update Windows 10 to version 1809:
1. Temporarily uninstall any 3rd party (non-Microsoft) antivirus or security program from your system, before installing the update.
2. Disconnect any USB connected devices that you don't need. (e.g. USB disks, USB Wireless Mouse or Keyboard Receiver, USB Wireless Network Card, etc.).
3. Make Sure that you have enough free disk space (at least 20GB) before installing the update. How to Free Up Disk Space with Disk Cleanup.
4. If you have enabled the Developer Mode on your system, then proceed and uninstall the Windows Developer Mode. To do that:
- Go to Settings -> Update and Security -> For developers -> Select Sideload apps and then click Yes to confirm.
- Then, navigate to Settings –> Apps -> Manage optional features -> Windows Developer Mode –> click Uninstall.
- Restart your PC and try to update.
5. Before applying the methods mentioned below, run the 'Windows Update Troubleshooter' from Settings > Update & Security > Troubleshoot > Windows Update, OR – better – download and run the Windows Update Troubleshooter and then try to install the update again.
Method 1. Force Windows 10 to Download the Update v1809 from Scratch.
Step 1. Delete the Windows Update folder.
The Windows Update folder (C:\Windows\SoftwareDistribution), is the location where Windows stores the new updates after downloading them. In many cases, the "SoftwareDistribution" folder's contents become corrupted and cause problems during downloading or installing updates. At these cases all these problems can be easily bypassed if you delete the "SoftwareDistribution" folder and its contents in order to force Windows to re-download the update(s).
To delete the Windows Update folder:
3. From the list of services, at the right pane locate the Windows Update service.
4. Right click on "Windows Update" service and choose Stop. *
5. Close "Services" window.
* Note: If you cannot stop the Windows Update service, then:
a. Double click on it to open its Properties.
b. Set the Startup type to Disabled and click OK.
c. Restart your computer.
d. After restart, continue below.
6. Open Windows Explorer and navigate to C:\Windows folder.
7. Locate and then Delete the SoftwareDistribution folder. *
1. If you cannot delete the folder with error "Folder in use – try again", then restart Windows in "Safe Mode" and repeat the procedure.
2. After the deletion of the "SoftwareDistribution" folder, then go to services again and Start the Windows Update service or set the 'Startup type' to Automatic.
8. Restart your computer.
Step 2. Download and try to install the Update v1809.
Method 2. Download & Install the Latest Servicing stack update (SSU).
1. Download and install the latest Servicing stack update for Windows 10 version 1803.
2. Proceed and run the downloaded file to install the SSU.
3. When the installation is completed, try to install the update again.
Method 3. Download & Install the Windows 10 v1809 Update Manually.
The third method, to resolve the installations issues of Windows 10 Update v1809, is to download and install the update using the "Windows Update Assistant": To do that:
1. Follow the instructions at Step-1 from Method-2 above and delete the "SoftwareDistribution" folder.
2. Navigate to Windows 10 download site and click the Update now button.
3. When asked, click to Run the "Windows10Upgrade9252.exe" file to start the installation immediately, or click the Save button to run the installer later.
4. Finally click the Update Now button and follow the on screen prompts to install the Update.
Method 4. FIX Windows corruption errors with DISM & SFC tools.
1. Open command prompt as administrator. To do that:
1. In the Search box type: cmd or command prompt
2. Right click on the command prompt (result) and select Run as Administrator.
2. At the command prompt window, type the following command & press Enter:
- Dism.exe /Online /Cleanup-Image /Restorehealth
3. Be patient until DISM repairs component store. When the operation is completed, (you should be informed that the component store corruption was repaired), give this command and press Enter:
- SFC /SCANNOW
4. When SFC scan is completed, restart your computer.
5. Try to update your system again.
Method 5. Install Windows 10 v1809 Update with an in-place Upgrade.
Another method that usually works, to fix Windows 10 update problems, is to perform a Windows 10 Repair-Upgrade, by using the Media Creation tool to create an ISO or USB Windows 10 install media. For that task follow the detailed instructions on this article: How to repair Windows 10.
That's it! Which method worked for you?
Let me know if this guide has helped you by leaving your comment about your experience. Please like and share this guide to help others.