Last updated on December 12th, 2019
The blue screen of death error "WHEA_UNCORRECTABLE_ERROR" with code "0X0000124 ", means that Windows has encountered a problem with the system configuration, which it cannot correct, and for that reason shuts down the computer to avoid further damage or data loss.
The "WHEA_UNCORRECTABLE_ERROR" in Windows 10 (or in Windows 8 OS), can be caused for several reasons, so in this guide, you 'll find step by step instructions to troubleshoot the problem.
How to Fix BSOD WHEA_UNCORRECTABLE_ERROR – 0X0000124 – in Windows 10S.
Suggestions: Before following the methods below to resolve the "WHEA UNCORRECTABLE ERROR", try the following and then see if the problem persists:
1. Disconnect all external connected devices from the system (e.g. USB Disk, Flash Disk, Printer, etc.)
2. Undo any Hardware or Software change: If you have recently changed your hardware on your machine (e.g. you added more RAM, or you have changed the VGA card), or you have installed a new hardware device driver or a new software (e.g. Antivirus), then, probably, this is the reason for the BSOD problem.
3. Ensure that your computer doesn't overheat. Check that your system's hardware temperature (CPU, Memory, GPU) is normal and not overheating. For this task you can use the CPUID HWMonitor utility. If your system is overheating, then clean your computer from dust remaining inside to avoid high temperatures and operational problems. The best way to do this is to use a powerful air blower. Also ensure that the air flow outwards is not prevented.
4. Disable Overclocking: If your PC is overclocked, then launch BIOS settings and restore the Default values. Also remove any other overclocking settings that you have made on your Graphic Card (GPU).
5. If you face the "WHEA_UNCORRECTABLE_ERROR" error, after a Windows update, then Rollback Windows to previous version.
If, after you following the above suggestions, you still have problems, then follow the troubleshooting methods below. *
* Important Note: The below methods, can be applied only if Windows starts normally and you have enough time to apply the fixes. If Windows does not start, or crashes immediately after boot, then try to restore your system to a previous working state by starting your PC from a Windows Installation Media, or backup your files and perform a clean Windows 10 installation.
Method 1. Scan your computer for viruses and malware.
Important: Before following the steps below, make sure that your computer is 100% clean from harmful programs like rootkits, malware or viruses. To accomplish this task, follow the steps from this Quick Malware Scan and Removal Guide, and then try to check for updates again. If the problem persists, then continue below.
Method 2. Install all Available Windows Updates.
Proceed to download and install all the latest updates with Windows Update. To do that:
Method 3. Update Device Drivers.
Navigate to Device Manager, and search for an updated driver for the Display Adapter and the
Network Adapter(s). To do that:
3. In device manager, expand the Display Controllers.
4. Right click on the installed Display Adapter * and select Update driver.
5. Follow the onscreen instructions to install the driver. *
6. When done, proceed and update the Network drivers by using the same procedure.
* Note: If Windows couldn't find and updated driver, then try to find the driver from your hardware's vendor support site.
Method 4. Disable or Uninstall the Security Protection.
In some cases, the "WHEA_UNCORRECTABLE_ERROR" blue screen error is caused by the Antivirus software. So, proceed and uninstall any non-Microsoft security software (antivirus, antimalware, firewall, etc.), that runs on your PC, or alternatively, temporarily disable the Antivirus Protection.
Method 5. Perform a Clean Boot.
3. At Services tab, check the Hide all Microsoft services checkbox.
4. Then press the Disable all button, to disable all non Windows services that start with Windows.
5. Then select the Startup tab and click Open Task Manager.
6. Select one by one all startup items and click Disable.
7. Finally click OK and restart your computer.
8. Now check if your computer works normally and if the "WHEA_UNCORRECTABLE_ERROR" has resolved. If it is okay, then open the System Configuration (msconfig) utility again and enable one by one the disabled services and programs and restart your system, until you find out which one cause the blue screen problem.
Method 6: Disable Driver Signature Enforcement.
2. After restart, go to Troubleshoot > Advanced Options > Startup Settings.
3. At the next screen, click Restart.
4. At the startup settings screen, press the 7 key on your keyboard.
5. After reboot, try to use your computer normally. If the PC doesn't crash anymore, then proceed and permanently Disable the Driver Signature Enforcement, by following the instructions in this article.
Method 7: Diagnose your Hard Disk (HDD) and System Memory (RAM) for problems.
Many times the blue screen problems are caused due to a defective (faulty) Memory (RAM) or Hard Disk. So, proceed and diagnose your system's memory and hard disk for hardware problems by following the instructions on these tutorials:
- How to diagnose your hard drive (HDD) for hardware problems.
- How to diagnose your computer's Memory (RAM) for problems.
Method 8. Restore Windows 10 to a previous state.
If the above methods, doesn't help you, then try to restore your system to a previous working state. To do that:
5. Click Next at the first screen.
6. Select a previous restore point and click Next again.
7. Follow the onscreen instructions to start the restore process.
8. After System Restore, proceed and update all device drivers on your system, before updating Windows 10.
Method 9. Update System BIOS.
Another solution to resolve the Windows 10 BSOD "WHEA_UNCORRECTABLE_ERROR (0x00000124)" error, is to update the BIOS on your system.
Important: The BIOS Update is the last solution to solve computer problems, because if you incorrectly update the BIOS, you 'll make your computer unbootable and useless. So, be very careful when updating your BIOS and do not power off your PC during the BIOS update process.
How to Update the BIOS:
1. Enter BIOS Setup and find out the current BIOS version. Additionally, you can find out the BIOS version, from Windows GUI. To do that, open Command Prompt and type this command:
- wmic bios get smbiosbiosversion
2. Navigate to your PC manufacturer support site and download the latest BIOS Version, for your computer model.
3. Follow – exactly – the instructions provided, by the manufacturer on how to update the BIOS on your PC.
Method 10. Repair Windows 10 with an in-place Upgrade.
Another method that usually can fix many problems in Windows 10, is to repair Windows with an in-place upgrade. For that task follow the detailed instructions at this article: How to repair Windows 10 with an in-place upgrade.
Method 11. Perform a Clean Windows 10 installation.
That's it! Which method worked for you?
Let me know if this guide has helped you by leaving your comment about your experience. Please like and share this guide to help others.